Question 1

[ZH] Is my data really permanent?

Accepted Answer

[ZH] Yes — your data is stored on decentralized blockchain storage networks like Arweave, IPFS, or similar. These systems are designed for permanent, immutable storage, backed by strong economic and cryptographic guarantees. [ZH] For added reliability, you may also opt-in to fallback storage, such as Amazon S3 or Google Cloud, which serve as secondary, centralized backups. This optional redundancy does not replace the blockchain layer but enhances availability in edge cases (e.g. network downtime or regional access issues). [ZH] So even if your subscription ends or our service goes offline, your data remains on-chain — accessible, verifiable, and secure.

Question 2

[ZH] What if I lose my key?

Accepted Answer

[ZH] Optional fallback logic can be configured during vault setup, including social recovery mechanisms.

Question 3

[ZH] Is this legal?

Accepted Answer

[ZH] Yes — we don't store or control your data. You maintain full ownership and control.

Question 4

[ZH] What happens to my Vault and Triggers if I cancel my subscription?

Accepted Answer

[ZH] Even if you cancel your subscription, your vault and encrypted data remain securely stored on the blockchain — you never lose ownership. [ZH] Time-based and event-based triggers stored on-chain will still work as designed. [ZH] However, some advanced features depend on an active plan: triggers that rely on external systems — like mobile apps, wearable devices, or recipient lookups — may be paused or disabled until your subscription is reactivated.

Question 5

[ZH] Do I need crypto experience?

Accepted Answer

[ZH] No — email login is supported for users who prefer not to use crypto wallets.

Question 6

[ZH] Can I change triggers after setup?

Accepted Answer

[ZH] Yes — you can modify trigger conditions and recipients.

How Can We Help?

[ZH] Frequently Asked Questions

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